Should My Phones Be Answered By a Live Person?

The simple answer is "Yes!" Law firms that have a real person answer the phone outperform those that let calls go straight to voicemail or use an auto-attendant....
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Lead Tracking and Qualification

A Guide to Lead Tracking for Law Firms

Lead Tracking and Qualification Law firm clients don’t materialize out of thin air. If you want to transform your law firm and grow your practice, you need to learn how to leverage lead tracking data to generate better quality cases....
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Strategies for Handling Growth at Small and Solo Law Practices

Learn key strategies from lawyers who have grown their practices significantly while maintaining great client service and work-life balance....
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How to Shoot Your Own Videos

tmf_blog_video By this point, you’ve likely heard about smart phones being so advanced they can be used to upload high-quality video content to a website or YouTube. We’ve seen the “Filmed on an iPhone” label on many commercials and videos. While it’s...
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Tuesday Tip: Sign Your Emails

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Categories: Good Reads/Tips

Seeking Testimonials

Testimonials assure your potential clients that other people just like them, in situations much like theirs, felt comforted and were helped when working with you. Unfortunately, many of our clients are often hesitant about asking for testimonials,...
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What's Your Voice Mail Bounce Rate?

A thought just came to me as I was leaving a voice message for a law firm.  The greeting on their voice mail stunk, it made me want to hang up.  The attorney stuttered, sounded dis-jointed and not very awake.  This got me thinking.  On the web...
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Google adds 11th "Me" spot

Google has just made it easier to find yourself with the creation of an 11th search result that queries Google Profiles. This is one more tool in the bag for attorneys that would like to make sure they can be found by name on Google. Since...
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Going On Vacation in a Wired World

Getting out of the office and on vacation is one of the hardest things to do when you work for yourself. Technology, great as it is, always seems to have a hold on us.  Fortunately, we can use technology to fight technology allowing you to...
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Spam from Mr. Daniel Wong of Trailblazer Communications targeting lawyers

Seems these days that spam and phishing schemes are coming from everywhere: email, text messages, Facebook friend requests, LinkedIn Invitations, fax machines… yeah, everywhere pretty much sums it up.  Over the last couple weeks I’ve...
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Categories: Good Reads/Tips