What is "cache" and why do I need to clear it?

When you visit a website your computer will save some of it in a folder so that when you visit that website again it won't need to download everything all over again. This makes the website load faster and saves data.  Usually the caching process works flawlessly and you won't even notice except that your favorite websites load more quickly.

However, when you make an update to your website you may not see those changes as the cache is still showing what your website looked like before the updates. We need to clear the cache so that the website (and your changes to it) are all downloaded anew. 

Chrome Logo How to Clear Cache in Google Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

Click here for the official Google support page regarding cache.

 

Android Logo How to Clear Cache in Chrome for Android

  1. On your Android phone or tablet, open the Chrome app.
  2. At the top right, tap More: chrome more settings
  3. Tap History and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and site data" and "Cached images and files," check the boxes.
  6. Tap Clear data.

Click here for the official Google support page regarding cache for android Chrome.

 

Apple Logo How to Clear Chrome Cache on iPhone or iPad

  1. On your iPhone or iPad, open the Chrome app Chrome.
  2. At the bottom, tap More More.
  3. Tap History and then Clear browsing data.
  4. Make sure there’s a check mark next to "Cookies, Site Data," and "Cached Images and Files."
  5. Tap Clear browsing data.

Click here for the official Chrome iPhone / iPad page regarding cache.

 

Safari Logo How to Clear Cache in Safari

  1. In the Safari app on your Mac, choose History > Clear History, then click the pop-up menu.

  2. Choose how far back you want your browsing history cleared.

Click here for the official Apple Safari support page regarding cache.

 

Apple Logo How to Clear Cache on iPhone or iPad

  1. Go to Settings > Safari.

  2. Tap Clear History and Website Data.

Click here for the official Apple iPhone / iPad page regarding cache.

 

Firefox Logo How to Clear Cache on Firefox

  1. In the Menu bar at the top of the screen, click Firefox and select Preferences.
  2. Select the Privacy & Security panel.
  3. In the Cookies and Site Data section, click Clear Data….
  4. Remove the check mark in front of Cookies and Site Data.
  5. With Cached Web Content check marked, click the Clear button.
  6. Close the Settings page. Any changes you've made will automatically be saved.

Click here for the official Mozilla page regarding cache.

 

Edge Logo How to Clear Cache on Edge

  1. Go to Settings > Privacy > Clear browsing data
  2. Select Ctrl+Shift+Del.

Click here for the official Microsoft page regarding cache.

 

How to Clear Cache in Other Browsers

If you have a browser that isn't listed on this page the process should be very similar to the steps outlined above. Feel free to contact our support team and let us know specifically what device and browser you are using if you would like more detailed steps.