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Desperately Seeking Service: Rochester, NY Family Law Firm Refines Website Design
Firm:
Duke Law Firm, P.C.
Location:
Rochester
, New York
Website URL:
https://www.dukelawfirm.net/
Launch Date:
March 2024
Duke Law Firm in Rochester, New York is a thriving practice, with as much work as it can handle. The multi-attorney, comprehensive family law practice offers services that include divorce and adoption, among others.
Part of the reason for the firm’s success is their commitment to responsiveness and client service. One of the firm’s core values is being “attentively dependable.” They know how frustrating it is for clients not to be able to get the help they need when attorneys don’t answer the phone or return calls; they don’t want their clients to have that experience.
That’s why it was all the more disheartening to the firm’s founder, Susan Duke, when Duke Law Firm was getting lackluster service from their website company. Their direct contact at the company was terrific, but the company overall was failing to deliver on promises and not handling the practice’s advertising to its best advantage. In short, it felt like the firm was being taken for granted—something they would never do to their own clients. Susan decided it was time for a change, and turned to The Modern Firm for help.
The Website
This is Your Time to Let Us Help You.
Susan Duke isn’t just an experienced family law attorney; she’s a seasoned businesswoman, too, and she had put a lot of analysis into her business’s needs. She and the other attorneys at the firm generally liked the design of their existing website, so The Modern Firm used that as a jumping-off point, taking what the firm liked and making it better and more effective.
Susan also elected to work with The Modern Firm’s Marketing department on optimizing the law firm website’s content and local marketing fundamentals, as well as blogging services after the new website launch.
The Modern Firm’s exclusive focus on small law firms means that Susan and Duke Law Firm will never be an afterthought to us; we take client service as seriously as they do.
Duke Law Firm serves clients in the nine upstate New York counties surrounding their Lakeville and Rochester offices, including Monroe and Livingston counties.
Work with a Website Design Company Where You Matter
The full website may be viewed here: https://www.dukelawfirm.net/
Or see the design in our law firm website design portfolio.
You understand the importance of being attentive to your clients; work with a website design company that does, too. Let’s connect.
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