» Productivity

The average attorney — even the most introverted — is fundamentally a “people person.” You went into the practice of law because you enjoy helping people navigate the legal system. The tendency to want to connect with people...

The new client no-show is a triple-whammy of lost income, lost future referrals and lost marketing dollars. This week we cover tips on how to improve communication with potential and current clients to keep your appointment book humming along....

Several weeks ago a friend, the executive director of an organization, confessed that his office is a disaster. Professional journals pile up, phone messages are unanswered. Projects remain half completed. The in-box has become a storage box. Every...

When I ask attorneys if they are staying on top of their workload, the usual answer is “no.” Lawyers tend to work in a crisis management mode, proceeding from due date to due date. The calendar of filing deadlines drives the practice and rush...

There is a growing movement of good people out there called “Life Hackers.” Life hacks are tips and ideas to improve efficiency and get things off your mind, they generally have a technology slant. Some of the best commentary and...

In 1999 I unpacked my very first Blackberry wireless e-mail device and was elated. I could now receive e-mail anywhere, instantly. Better than that I could easily respond to messages and completely conceal the fact that I was not dutifully sitting...

In a recent issue of the ABA Journal e-Report, lawyers provided their children’s comments on their parents’ jobs. One lawyer described a day when her child care person was sick and she took her young daughter to court, leaving her with...